This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, products, or services related to Seresto, including but not limited to Seresto Collar, Seresto Flea Collar, Seresto Dog Collar, Seresto Cat Collar, Seresto Flea Collar for Cats, and Seresto Flea Collar for Dogs. Ensuring your privacy is our priority, and we are dedicated to maintaining transparency about the ways your data is handled.
1. Information We Collect
1.1 Personal Identification Information
We may collect personal identification information from you when you visit our website, register an account, make a purchase, subscribe to our newsletter, or contact us for support. This information may include:
- Name
- Email address
- Phone number
- Mailing address
- Payment information
1.2 Non-Personal Identification Information
We may also collect non-personal identification information about you when you interact with our website. This may include:
- Browser type
- Device type
- IP address
- Operating system
- Pages visited
- Time and date of visits
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
2.1 To Provide and Improve Our Services
We use your information to process transactions, provide customer support, and improve our products and services.
2.2 To Communicate with You
We may use your contact information to send you updates, promotional materials, and other communications related to our products and services.
2.3 For Security and Fraud Prevention
We use your information to detect and prevent fraudulent activities and ensure the security of our website and services.
2.4 For Legal Compliance
We may use your information to comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
3.1 Service Providers
We may share your information with third-party service providers who assist us in operating our website, processing transactions, or providing other services. These providers are required to maintain the confidentiality of your information.
3.2 Legal Obligations
We may disclose your information if required by law or in response to a valid legal request.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Privacy Rights
6.1 Access and Correction
You have the right to access, correct, or update your personal information.
6.2 Data Portability
You have the right to request a copy of your personal information in a structured, machine-readable format.
6.3 Deletion
You have the right to request the deletion of your personal information, subject to certain legal exceptions.
6.4 Opt-Out of Marketing Communications
You can opt out of receiving marketing communications from us at any time.
6.5 Cookies
You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
8. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
- Email: Serestocustomercare@bayer.com
- Phone: +1 (866) 790-4447
- Address: 1650 Arch Street, Suite 2210, Philadelphia, PA 19103